Turn returns into opportunities

Preserve profits and keep customers happy with seamless returns and easy exchanges.

Retain revenue with effortless exchanges

Drive more sales with built-in exchanges and personalized product recommendations that keep customers coming back.

Customizable Returns

Customize your returns experience

Choose the best options for your business, from shipping options and return windows to exchange catalogs. ​

Exchanges

Retain more revenue

Offer hassle-free exchanges that delight your customers and keep revenue within your business. With easy-to-use exchange options, make support tickets and refunds a thing of the past.

Create RMAs

Improve visibility and productivity

Create and process RMAs reducing administrative tasks, providing visibility to your customers throughout the experience, and helping to prevent fraud.

Branded Returns

Heighten your brand experience

Create and feature a fully branded returns portal directly on your website that your customers will love. From your logo to messaging, you have full control over this self-service customer experience.

Return Labels

Make returns easy

Include return labels in your packages to ease the process for customers. Whether they be pay-on-use or pre-paid, create and print them in just one click.

“We’re using ShipStation for the fulfillment side of things. Picking, packing, shipment labels, and outgoing return labels.”

Eric Marston

CTO and Co founder of DailyLook
Read Their Story

One place for returns

Begin a free trial to see what’s possible with ShipStation.